Michael Muse
Vice President
Leads sales and marketing with a focus on empowering the team and ensuring customer satisfaction.
Phone
256-221-4290About Michael
Michael, much like his brother Chris, brings extensive experience to the roofing industry. He has worked in every aspect of the business, from hands-on installation to developing effective sales and marketing strategies. His preferred shingle is the IKO Nordic in Granite Black, a choice reflecting his appreciation for superior durability and hail resistance. Having assisted thousands of homeowners with roof replacements, Michael derives great satisfaction from seeing the River City team consistently meet and exceed customer expectations. He is passionate about empowering his team to continuously improve and deliver exceptional service. A dedicated family man, Michael has two sons, Michael Jr. and Boston, and two grandchildren, Skis and Wrenly. He enjoyed coaching his sons' football teams when they were younger.
Key Strengths
- Sales strategy development and execution
- Marketing campaign planning and implementation
- Team training and empowerment
- Customer relationship management
- Process optimization and improvement
Key Responsibilities
- Lead all sales and marketing initiatives
- Develop and implement growth strategies
- Train and mentor sales team members
- Oversee customer satisfaction programs
- Monitor and improve sales processes
- Build strategic partnerships and referral networks
What Customers Say
"Michael and his crews are awesome - very professional from start to finish - Michael helped navigate the entire insurance process all along the way. The installers were great, covered all our shrubs before they started and cleaned everything up once the roof was replaced."
Nick D8653
Worked with Michael Muse
via Google
"This company has integrity and good communication. Michael Muse had excellent communication skills with helping me with my insurance carrier and preparing to get the job done."
Rebekah Brunton
Worked with Michael Muse
via Google
"I wouldn't have anyone else on my roof! Michael Muse is the best. Not only can you trust him... he knows what he's talking about. Great Customer Service! Great Company!"
Lisa McNeal
Worked with Michael Muse
via Google
Work With Michael
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