Terms of Service
Last Updated: December 2, 2024
Agreement to Terms
By accessing or using the River City Roofing Solutions website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
Services
River City Roofing Solutions provides professional roofing services including but not limited to:
- Roof inspections and assessments
- Roof replacement and installation
- Roof repairs
- Storm damage assessment and restoration
- Insurance claim assistance
- Gutter installation and repair
- Commercial roofing services
Estimates and Pricing
All estimates provided are based on information available at the time of assessment. Final pricing may vary based on actual conditions discovered during the work. Any significant changes will be discussed with you before proceeding.
Warranties
River City Roofing Solutions provides a 5-Year Workmanship Warranty on all installations. Manufacturer warranties on materials vary by product and will be explained during the estimate process. Warranty terms are detailed in your service contract.
SMS/Text Message Terms
If you consent to receive SMS text messages from River City Roofing Solutions, you agree to receive appointment reminders, service updates, project notifications, customer portal links, and promotional messages from us.
SMS Program Terms:
- • Reply STOP to opt-out of SMS messages at any time
- • Reply HELP for support information
- • Message and data rates may apply
- • Messaging frequency varies based on your service activity
- • View our Privacy Policy for full SMS terms
Consent to receive SMS messages is not required to purchase goods or services. You may opt-out at any time by texting STOP to any message received.
Customer Responsibilities
As a customer, you agree to:
- Provide accurate information about your property and roofing needs
- Ensure access to the property for scheduled appointments
- Notify us of any known hazards on your property
- Make timely payments according to your service agreement
- Communicate promptly regarding any concerns or changes
Payment Terms
Payment terms are outlined in your individual service contract. We accept various payment methods including cash, check, credit cards, and financing options. For insurance claims, we work directly with insurance companies when authorized.
Limitation of Liability
River City Roofing Solutions liability is limited to the scope of services provided and the terms of your service contract. We are not liable for pre-existing conditions, weather-related damages after project completion, or issues outside the scope of our work.
Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of River City Roofing Solutions and is protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.
Dispute Resolution
Any disputes arising from our services will first be addressed through direct communication with our management team. If unresolved, disputes will be handled in accordance with Alabama state law.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.
Contact Information
For questions about these Terms of Service, please contact us: